Privacy Policy - SoloFlow

1. Introduction

SoloFlow is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

iclics SPRL - Wepion, Belgium
Email: info@soloflow.online

3. Data We Collect

We collect the following types of personal data:

  • Account Information: Name, email address, company details
  • Business Data: Invoices, quotes, customer information you create in the app
  • Usage Data: How you interact with the application
  • Device Information: Device type, operating system, app version

4. How We Use Your Data

We use your personal data for:

  • Providing and improving our services
  • Processing your invoices and business documents
  • Communicating with you about your account
  • Complying with legal obligations (e.g., Peppol e-invoicing requirements)

5. Data Storage and Security

Your data is stored on secure servers located in the European Union. We use end-to-end encryption and industry-standard security measures to protect your information.

6. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise these rights, visit our Delete Account page or contact us at Delete Account / info@soloflow.online.

7. Data Retention

We retain your business documents for the legally required period (7-10 years for invoices in Belgium). Other personal data is deleted within 30 days of account deletion request.

8. Third-Party Services

We use the following third-party services:

  • Supabase: Database and authentication (EU servers)
  • Peppol Network: E-invoicing transmission
  • Google Analytics: Anonymous usage analytics (with consent)

9. Cookies

We use cookies for essential functionality and analytics (with your consent). See our Cookie Policy for more details.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email.

Last updated: December 21, 2025

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:
Email: info@soloflow.online